| Workplace Spanish | |
| This course is designed to teach specific occupational language and one-way, Spanish language communication techniques in a limited time period. Students learn how to say things in Spanish by using direct commands and simple statements to relay directions and information required in specific occupations. | |
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Unit Descriptions: |
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Learn survival Spanish for classroom and instructional management compliment work and behavior; communicate on the playground, in the restrooms and in the hallways; greet students and parents. No prior knowledge of Spanish necessary. |
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This is a comprehensive treatment of the many issues involved with effective supervising of Spanish-speaking employees. It also includes a small language component that covers greetings, etiquette, compliments, and safety and medical emergencies. No prior knowledge of Spanish necessary. |
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Bank Tellers |
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This is a comprehensive Spanish language program that provides immediate access to functional language skills for non-Spanish-speaking bank personnel. The language component utilizes phonetic encoding to address the most important Spanish commands, questions, and phrases pertinent to daily banking interactions. No prior knowledge of Spanish necessary. |
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Secretary and Receptionist |
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This is a comprehensive Spanish language program that provides immediate access to functional language skills for non-Spanish-speaking medical, school, and office secretaries and receptionists. The language component utilizes phonetic encoding to present the most important Spanish commands, questions, and phrases pertinent to secretarial and receptionist work. No prior knowledge of Spanish necessary. |
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Office Personnel |
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This program is designed to provide non-Spanish-speaking staff with the skills needed to assist Spanish-speaking clients and customers in the office environment. You will learn to set appointments, gather data, and learn to make and receive phone calls to handle a variety of situations using Spanish. No prior knowledge of Spanish necessary. |
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Nursing |
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This program prepares non-Spanish-speaking nurses to provide medical care and attention to Spanish-speaking patients in medical office settings and in hospitals. In addition to workplace Spanish language, this program provides transcultural training for nurses and future nurses. Emphasis is place on enhancing quality of patient care. No prior knowledge of Spanish necessary. |
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This program is designed to training non-Spanish-speaking physician's office staff in functional Spanish language skills to communicate with Spanish-speaking patients. Training includes patient registration. payment issues, taking patient's history, determining chief complain, diagnosis, laboratory procedures, explaining and performing treatments, and follow-up procedures. No prior knowledge of Spanish necessary. |
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This is a comprehensive program designed to provide functional Spanish language skills for school personnel who have occasional contact with Spanish speaking students and visitors. It also includes extensive training for non-Spanish-speaking classroom teachers who have Spanish-speaking children in their classroom. |
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Manufacturing & Warehousing |
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SIMW is a comprehensive Spanish language program that provides immediate access to functional language skills for non-Spanish-speaking supervisors. The language component utilizes phonetic encoding to address pronunciation of the most important Spanish commands, questions, and phrases pertinent to daily interactions between supervisors and workers at industrial sites, manufacturing plants, and warehouses. No prior knowledge of Spanish necessary. |
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Law Enforcement |
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This program is designed to provide non-Spanish-speaking police officers with functional skills in Spanish. The program utilizes phonetic encoding to address the most important Spanish commands, questions, and phrases critical to police work. No prior knowledge of Spanish necessary. |
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Narcotics |
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This
program is designed to provide non-Spanish-speaking narcotics officers
with basic, functional skills in Spanish for three primary settings:
Officers become proficient in use of Spanish language for real-life situations Through learner-friendly techniques. No prior knowledge of Spanish necessary. |
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Highway Drug Interdiction |
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This program is designed to provide non-Spanish-speaking interdiction officers with basic, functional skills in Spanish. Officers quickly become proficient users of Spanish language in real-life situations through learner-friendly techniques. No prior knowledge of Spanish necessary. |
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Jail Facilities |
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This program is designed for non-Spanish-speaking correctional officers and jail support staff to provide functional Spanish language skills for monitoring and managing Spanish-speaking prisoners in city and county jails. Emphasis is placed on officer safety, effective prisoner management, institutional security, and protection from legal liability. No prior knowledge of Spanish necessary. |
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Correctional Staff |
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This is a comprehensive Spanish language program that provides immediate access to functional language skills for state and federal non-Spanish-speaking correctional officers, as well as other correctional staff. This program enhances the management of prisoners, officer safety, and institutional efficiency and security. No prior knowledge of Spanish necessary. |
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Probation Officers |
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This program provides non-Spanish-speaking probation officers, supervisors, and their staff with basic, functional skills in Spanish. Utilizing phonetic encoding and scripted Spanish, this program addresses a wide variety of officer/client scenarios important in probation work. No prior knowledge of Spanish necessary. |
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Paramedics & EMTs |
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This program is designed for non-Spanish-speaking paramedics and EMTs to use Spanish language commands and phrases that will enable them to assist Spanish-speaking persons in emergency situations. Emphasis is placed on concise Spanish to determine the patient's chief complaint, extent of injury or nature of illness, as well as explain procedures and treatment. There are two levels of treatment addressed in the book; basic and intermediate. No prior knowledge of Spanish necessary. |
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Firefighters |
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This program prepares non-Spanish-speaking firefighters, paramedics and EMTs to respond to fire, chemical, and still alarms where only Spanish is spoken. By learning a variety of commands, firefighters can take charge of the situation and direct victims and other bystanders to safety. No prior knowledge of Spanish necessary. |
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Dental Staff |
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This program is designed to train non-Spanish-speaking dental office and oral surgical personnel in functional Spanish skills. Emphasis is placed on enhancing patient care, facilitating registration and dismissal, reducing the Spanish-speaking patient's fear and anxiety, and improving patient involvement in dental procedures. No prior knowledge of Spanish necessary. |
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Child Care |
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This is a comprehensive program designed to provide functional Spanish language skills for child care facility personnel who have contact with Spanish-speaking parents and children. The program utilizes phonetic encoding to address the most important Spanish commands, questions, and phrases critical to child care facilities. No prior knowledge of Spanish necessary. |
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Restaurant |
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This is a comprehensive program designed to provide functional Spanish language skills for restaurant management and staff who supervise Spanish-speaking employees. It also provides Spanish language material for restaurant staff to better assist Spanish-speaking clientele. The program utilizes phonetic encoding to address the most important Spanish commands, questions, and phrases critical to restaurant management and service. No prior knowledge of Spanish necessary. |
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Hotel & Motel Staff |
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This is a comprehensive program designed to provide functional Spanish language skills for hotel management and staff who supervise Spanish-speaking employees. It also provides Spanish language material for hotel staff to better assist Spanish-speaking clientele. The program utilizes phonetic encoding to address the most important Spanish commands, questions, and phrases critical to hotel management and service. No prior knowledge of Spanish necessary. |
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Retail |
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This is a comprehensive program designed to provide functional Spanish language skills for non-Spanish-speaking employees. The program utilizes phonetic encoding to address the most important Spanish commands, questions, and phrases pertinent to daily interactions. No prior knowledge of Spanish necessary. |
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Construction Sites |
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SCS is a comprehensive Spanish language program that provides immediate access to functional language skills for non-Spanish-speaking construction site supervisors. The language component utilizes phonetic encoding address pronunciation of the most important Spanish commands, questions, and phrases pertinent to daily interactions between supervisors and workers at construction sites. No prior knowledge of Spanish necessary. |
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